Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 17 results

‘Explore York Libraries and Archives Mutual’ – an industrial and provident society with charitable status

Explore is a mutual organisation which runs library services on behalf of the City of York Council.

Efficiency and income generation

Vision Redbridge Culture and Leisure - Fit, Fed and Read

The programme aims to tackle holiday hunger, isolation, and inactivity during the school holidays. It focuses on children aged 5 to 11 years old who are eligible for free school meals. Children are referred to the programme by their schools and other agencies. This case study is part of the achieving efficiencies section of our online culture hub.

Efficiency and income generation

Using libraries to promote healthy living

​​​​​​​Norfolk County Council is using its libraries to promote healthy living and target some of the most pressing health priorities for the local population.

Suffolk library service

Suffolk’s library service is provided by an industrial and provident society, with Suffolk County Council’s role as expert commissioner.

Staffordshire Libraries Online History Festival

Staffordshire Library and Arts Service’s annual history festival, which usually involves over 100 events in libraries across the County went entirely online as a result of the Covid pandemic.

Manchester City Council – The Arcadia Library and Leisure Centre

The Arcadia Library and Leisure Centre opened in February 2016 – a new-build, combined facility in Levenshulme, which cost £9.1 million.

Mainstreaming empowerment across Brighton and Hove

Residents' involvement in the design of a small branch library on the outskirts of Brighton has been an inspiration for the LSP. This case study shows how the council, along with other partners across the city, has developed a city-wide approach to engagement activities.

Library service redesign - North Yorkshire County Council

Following an extensive period of public consultation in 2014/15 about proposed changes to the North Yorkshire County Council Library Service the decision was made in July 2015 to implement the strategy.

Libraries providing a lifeline: Libraries from Home

Libraries faced an unprecedented demand for their services during lockdown. Libraries Connected estimate that libraries made 5 million additional digital loans and loaned 3.5 million more e-books than usual in this period.

Libraries of Sanctuary: Changing perceptions of refugees in Southampton

This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study forms part of the Culture Hub.